Friday, September 24, 2021
82.9 F
Fort Worth

Target CEO out following customer data fiasco

🕐 2 min read

Chris Isidore

NEW YORK (CNNMoney) — Gregg Steinhafel, the chairman and CEO of Target during the retailer’s massive breach of customer data last year, has left the company effective immediately.

The company announced that the decision was made after “extensive discussions” between Steinhafel and the board.

Chief Financial Officer John Mulligan will serve as interim CEO, while board member Roxanne Austin will serve as interim non-executive chair of the board.

Steinhafel, 59, who had been with Target for 35 years, will serve in an advisory capacity during the transition to a permanent CEO. He started with the company as a merchandise trainee, and worked his way up through the company to be named CEO in 2008 and chairman in 2009.

“Now is the right time for new leadership at Target,” Steinhafel wrote in a letter to the board, saying the company is taking steps to recover from the problem.

The company just closed its fiscal first quarter last week, and will report results on May 21. Earnings could be hurt by ongoing customer concerns about shopping at Target. The company admitted that sales fell after it disclosed the hacking of customer data on Dec. 18. Analysts are forecasting a 12% drop in first quarter earnings, although they also expect a 2% rise in sales for February through April period.

The company has yet to report Steinhafel’s pay for 2013 or this year, but he received $20.6 million in 2012, according to company filings. And a filing from a year ago put his estimated severance and termination package at $26.6 million.

The data breach, which exposed personal information of up to 110 million Target customers, is believed to be the largest such breach of any retailer.

Target admitted that news of the breach hurt it sales, and the company spent at least $61 million in the final months of 2013 responding to the hack. The event also led to a downgrade of the company’s credit rating.

But the company’s data breach is not the only problem Target has encountered over the last year. Steinhafel’s resignation letter cited problems with the debut of the Target brand in Canada last year, where it opened 124 stores and lost $941 million.

Target is the No. 2 general retailer behind Wal-Mart Stores.

Robert Francis
Robert is a Fort Worth native and longtime editor of the Fort Worth Business Press. He is a former president of the local Society of Professional Journalists and was a freelancer for a variety of newspapers, weeklies and magazines, including American Way, BrandWeek and InformatonWeek. A graduate of TCU, Robert has held a variety of writing and editing positions at publications such as the Grand Prairie Daily News and InfoWorld. He is also a musician and playwright.

Related Articles

Our Digital Sponsors

Latest Articles

Not ready to subscribe?

Try a few articles on us.

Enter your email address and we will give you access to three articles a month, to give us a try. You also get an opportunity to receive our newsletter with stories of the day.

Get our email updates

Stay up-to-date with the issues, companies and people that matter most to business in the Fort Worth.

  • Restaurants
  • Technology
  • and more!

FWBP Morning Brief

FWBP 5@5

Weekend Newsletter

  • Banking & Finance
  • Culture
  • Real Estate