Monday, January 17, 2022
33.2 F
Fort Worth

Better locations soon available on 9-1-1 calls

🕐 1 min read

North Texas residents dialing 9-1-1 may soon begin receiving text messages from the 9-1-1 telecommunicator with a link to pinpoint their location.

This feature is one of the tools included with a new dispatch map that has been implemented throughout the North Central Texas Emergency Communications District’s 13-county region.

The new map provides GIS-based data to 9-1-1 telecommunicators, featuring tools like enhanced location, which sends a link to mobile devices that callers can click to send their location to the telecommunicator.

The map also includes a 9-1-1 chat feature that translates to over 70 languages, and is integrated with applications like What3Words, ( which pinpoints the location of a mobile device within three meters, and Waze ( to provide traffic data.

“Our region is fairly rural, which sometimes makes identifying an exact location of a caller difficult,” said GIS Manager Rodger Mann. “The tools provided by this new map gives 9-1-1 telecommunicators another way to better identify a caller’s location, which can save lives by cutting down on response times.”

The map is available to more than 40 Public Safety Answering Points (PSAPs), or 9-1-1 call centers, in 13 North Texas counties surrounding the Dallas-Fort Worth Metroplex. This area serves about 1.7 million residents.

Related Articles

Our Digital Sponsors

Latest Articles

Get our email updates

Stay up-to-date with the issues, companies and people that matter most to business in the Fort Worth.

  • Restaurants
  • Technology
  • and more!

FWBP Morning Brief

FWBP 5@5

Weekend Newsletter

  • Banking & Finance
  • Culture
  • Real Estate

Not ready to subscribe?

Try a few articles on us.

Enter your email address and we will give you access to three articles a month, to give us a try. You also get an opportunity to receive our newsletter with stories of the day.

This field is for validation purposes and should be left unchanged.