More than 80% of physicians have adopted electronic health records (EHRs), and 60% of consumers who use digital health tools say they have an electronic health record. But most are accessing their health record to simply “stay informed.” Only
22% of digital health users are accessing EHRs to help make medical decisions. The data comes from a March/April HealthMine survey of 500 insured consumers who use mobile/internet-connected health tools.
Do you have an electronic health record?
Availability of EHRs Percent
Why do you want to access your EHR?
Motivation to Use EHRs* Percent
Stay Informed 55%
Help with Making Medical Decisions 22%
I do not have an EHR 40%
Twenty-nine percent (29 of those consumers who say they do have an
EHR are not getting much benefit from it. Fifteen percent (15 say
it’s hard to understand the information, and another 14% don’t access
Are you able to access your electronic health record?
Access to EHRs Percent
Yes, and I do access it when I need to 71%
Yes, but it’s hard to understand the information 15%
Yes, but I don’t look at it 10%
No, I can’t/don’t know how to access it 4%
Forty-four percent (44 of consumers with access to an EHR report
they are not able to see everything that their doctor sees.
What information do you have access to in your EHR?
Medical Information Accessible in EHRs* Percent
Lab work and blood results 69%
Prescription medication history 60%
Everything my doctor/provider sees 56%
Billing information 55%
Personal profile (demographics) 50%
Physician notes 47%
Immunization status 43%
X-rays/nuclear imaging results 35%
None of the above 1%
Bryce Williams, CEO and President of HealthMine said, “Electronic
health records are still in the early phases of consumer adoption.
They have the potential to engage consumers more directly in managing
their health.” He continued, “Wellness programs can help bridge the
gap between EHR adoption and understanding by making the information
both meaningful and actionable for patients.”
About the Survey The HealthMine Survey queried 500 consumers who use
mobile and/or Internet-connected health applications/devices and are
enrolled in a 2016 health plan. The survey was fielded by Survey
Sampling International (SSI) in March/April of 2016. Data was
collected via an opt-in panel. The margin of error is 4%. Survey
Sampling International (SSI) has been the Worldwide Leader in Survey
Sampling and Data Collection Solutions, across every mode, for 37
About HealthMine HealthMine, a leading consumer health engagement
company, has developed the wellness industry’s first and only Personal
Clinical Engagement solution. HealthMine empowers individuals to make
meaning of their health information by automatically collecting
clinical data, identifying risk for chronic disease, and setting
health goals. Making it easy for consumers to manage their own health,
HealthMine provides a personalized health portal available on any
device, and delivers tailored recommendations, resources and
incentives. HealthMine has more than one million users, and has saved
employers and payers more than $100 million in healthcare costs. The
company, founded in 2008, is based in Dallas, Texas with offices
in San Francisco, New York and Minneapolis.
*Some results total more than 100% because respondents can choose more
than one answer.