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60% of Digital Health Users Say They Have An Electronic Health Record, But Only 22% Use It To Help Make Medical Decisions: HealthMine Survey

🕐 2 min read

More than 80% of physicians have adopted electronic health records (EHRs), and 60% of consumers who use digital health tools say they have an electronic health record. But most are accessing their health record to simply “stay informed.” Only

22% of digital health users are accessing EHRs to help make medical decisions. The data comes from a March/April HealthMine survey of 500 insured consumers who use mobile/internet-connected health tools.

Do you have an electronic health record?

Availability of EHRs Percent

Yes 60%

No 40%

Why do you want to access your EHR?

Motivation to Use EHRs* Percent

Stay Informed 55%

Help with Making Medical Decisions 22%

Other <1%

I do not have an EHR 40%

Twenty-nine percent (29 of those consumers who say they do have an

EHR are not getting much benefit from it. Fifteen percent (15 say

it’s hard to understand the information, and another 14% don’t access

their EHR.

Are you able to access your electronic health record?

Access to EHRs Percent

Yes, and I do access it when I need to 71%

Yes, but it’s hard to understand the information 15%

Yes, but I don’t look at it 10%

No, I can’t/don’t know how to access it 4%

Forty-four percent (44 of consumers with access to an EHR report

they are not able to see everything that their doctor sees.

What information do you have access to in your EHR?

Medical Information Accessible in EHRs* Percent

Lab work and blood results 69%

Prescription medication history 60%

Everything my doctor/provider sees 56%

Billing information 55%

Personal profile (demographics) 50%

Physician notes 47%

Immunization status 43%

X-rays/nuclear imaging results 35%

None of the above 1%

Bryce Williams, CEO and President of HealthMine said, “Electronic

health records are still in the early phases of consumer adoption.

They have the potential to engage consumers more directly in managing

their health.” He continued, “Wellness programs can help bridge the

gap between EHR adoption and understanding by making the information

both meaningful and actionable for patients.”

About the Survey The HealthMine Survey queried 500 consumers who use

mobile and/or Internet-connected health applications/devices and are

enrolled in a 2016 health plan. The survey was fielded by Survey

Sampling International (SSI) in March/April of 2016. Data was

collected via an opt-in panel. The margin of error is 4%. Survey

Sampling International (SSI) has been the Worldwide Leader in Survey

Sampling and Data Collection Solutions, across every mode, for 37

Years.

About HealthMine HealthMine, a leading consumer health engagement

company, has developed the wellness industry’s first and only Personal

Clinical Engagement solution. HealthMine empowers individuals to make

meaning of their health information by automatically collecting

clinical data, identifying risk for chronic disease, and setting

health goals. Making it easy for consumers to manage their own health,

HealthMine provides a personalized health portal available on any

device, and delivers tailored recommendations, resources and

incentives. HealthMine has more than one million users, and has saved

employers and payers more than $100 million in healthcare costs. The

company, founded in 2008, is based in Dallas, Texas with offices

in San Francisco, New York and Minneapolis.

*Some results total more than 100% because respondents can choose more

than one answer.

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