Consumers look to star ratings for movies, restaurants, hotels. More importantly, they can now look up star ratings on the quality and patient experience of health care facilities on Hospital Compare, the Center for Medicare and Medicaid Services’ website. When consumers look up Texas Health in the national database, ten of our hospital locations and four joint ventures now have four and five star overall hospital quality star ratings.
Texas Health Southwest Fort Worth ranks as a five star facility, among a tiny percentage throughout the country to achieve this feat.
In addition to Texas Health Southwest’s five star rating (the most stars a hospital can receive), all Texas Health entities and joint ventures achieved at least a three star rating, and the following nine entities and four joint ventures earned four stars:
• Texas Health Alliance
• Texas Health Azle
• Texas Health Cleburne
• Texas Health Dallas
• Texas Health Denton
• Texas Health HEB
• Texas Health Kaufman • Texas Health Plano
• Texas Health Stephenville
• Texas Health Diagnostic & Surgery Plano
• Texas Health Heart & Vascular Hospital
• Texas Health Huguley
• Texas Health Southlake
Hospital Compare collects data on more than 4,000 Medicare-certified acute care hospitals across the nation and uses the following quality measures to determine the overall star rating:
• Mortality
• Safety of Care
• Readmission
• Patient Experience
• Effectiveness of Care
• Timeliness of Care
• Efficient Use of Medical Imaging
“This is not the first time Texas Health has been recognized for its safe and compassionate care, and it certainly won’t be the last,” said Jeffrey Canose, M.D., senior executive vice president and chief operating officer for Texas Health. “Our Texas Health family works hard to provide safe, compassionate care to consumers, and recognitions like this tell us we are on the right track.”
In 2014, Texas Health began publishing its “Quality and Safety Report to the Community: A Transparent Report Card from Texas Health Resources,” making it the first health system in Texas, and one of only a few in the United States, to publicly post quality, safety and patient satisfaction data, including HCAHPS scores. The Texas Health scorecards are regularly updated and based on independent, nationally recognized clinical indicators. Go to TexasHealth.org/Quality-Reports to view the report.