Lee Hamilton: Government can be fixed but it will take some work

Whoever wins next November’s presidential election, it’s a sure bet that at some point he or she will vow to set the federal government on the straight and narrow. Maybe the new president will even resort to the time-honored pledge to create a government “as good as the people.” It’s a bracing sentiment. But you’ll want to take it with a grain of salt.

Our history is filled with remarkable government accomplishments: Our involvement in World War II and hands-on approach to the postwar reconstruction of Europe and Japan; our role in ending the Cold War; the interstate highway system; extending the right to vote to all our citizens; federal research and support for ending diseases such as polio…

There’s a long and still-growing list of crucially important efforts the federal government has executed well.

Yet every American should be alarmed by an expanding list of missteps and blunders. In a report last month for the highly capable and too-little-noticed Volcker Alliance – a group dedicated to improving government effectiveness – NYU Professor Paul C. Light drew attention to what he called “a shocking acceleration in the federal government’s production of highly visible mistakes, miscalculations, and maladministration.”

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A moment’s reflection will call to mind a sobering litany of failures: the inability to stop the 9/11 attacks; the confused, inadequate response to Hurricane Katrina; the even more confused response to the 2008 financial collapse; shortfalls in the care of our veterans; bridge collapses; mining accidents; White House security breaches. Add to that a 14-year-long war on terror with no end in sight and it’s enough to make the staunchest champion of government action lose hope.

These failures can occur for many reasons: muddled policy, insufficient resources, poor organization, lack of leadership, lack of skills, sometimes even outright misconduct. The challenge isn’t figuring out what or who is to blame. The challenge is figuring out how we turn things around and reverse the accelerating pace of breakdowns.

To start, the executive and legislative branches need to focus on the implementation of policy. A lot of hard work goes into creating policy, both on Capitol Hill and in the agencies, but the sad truth is that much less attention is paid to how that policy is carried out.

This is largely in the hands of the president, but Congress has a crucial role to play in laying out how a law will be implemented, and then in oversight afterward. Both branches need to pay attention to how they assess effectiveness, anticipate problems, make sure that staffing is adequate, and provide necessary resources.

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Second, we need skillful people within the government to carry out policy. Let’s be blunt. You don’t want a second-rate lawyer negotiating arms control or trade agreements. You don’t want third-rate scientists defining drinking-water requirements. Getting things right means hiring good people, retaining them, and making sure they’re held to account with well-conceived metrics.

Finally, we have to put an end to the politics that so often stymies policy. Too often these days, the losers of a policy debate immediately set out to derail the resulting law. They block the filling of key positions, cut funding, twist the objectives, or impose hiring freezes. They block policy changes that would improve implementation, put unqualified executives in control, or tolerate misconduct and confusion. Some government failures aren’t the result of muddled policy, lack of leadership, or incompetence; they’re the result of what amounts to calculated sabotage.

Most Americans want government to work well. We want it to enhance the quality of our lives and our communities. Arguments over the appropriate size of government are important, but that’s not the issue here. The issue is that when a policy is adopted, it needs to be executed effectively. Whoever our next president turns out to be, let’s hope he or she takes that charge seriously.

Lee Hamilton is director of the Center on Congress at Indiana University. He represented Indiana’s 9th Congressional District as a Democratic member of the U.S. House of Representatives for 34 years.