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Monday, March 8, 2021

Apple Stores will now fix iPhone screens

Adrian Covert

NEW YORK (CNNMoney) — Apple Stores are now able to replace cracked iPhone 5C screens while you wait.

The $149 screen-repair service is being offered for the first time on Monday for Apple’s new “budget” phone. Apple began offering screen repairs for the iPhone 5 in June. Apple’s flagship iPhone 5S and the older-model iPhone 4S are still not eligible for in-store screen repairs.

Replacing screens on site marks a big policy change for the Apple Store. Before Monday, Apple would ship customers’ phones to an off-site repair center to fix cracked screens, costing customers $229.

An Apple Store employee confirmed to CNNMoney that it began offering iPhone 5C screen replacements on Monday. A spokesman for Apple declined to comment. The on-site screen fix story first surfaced as a rumor on 9to5mac last week

The iPhone 5C was released in September as Apple’s lower-cost smartphone. The move to offer in-store repairs is seemingly a response to the rising popularity of third-party repair services, which are cheaper but void iPhone warranties.

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Robert Francis
Robert is a Fort Worth native and longtime editor of the Fort Worth Business Press. He is a former president of the local Society of Professional Journalists and was a freelancer for a variety of newspapers, weeklies and magazines, including American Way, BrandWeek and InformatonWeek. A graduate of TCU, Robert has held a variety of writing and editing positions at publications such as the Grand Prairie Daily News and InfoWorld. He is also a musician and playwright.

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