American Airlines reimagines lounge experience

American Airlines has announced a new airport lounge concept.

Photo: American Airlines

American Airlines says it has reimagined the airport lounge experience for 2016 and beyond after creating the first such space for customers in New York in 1939. The newly launched lounge features:

• Flagship Dining – What the Fort Worth-based carrier calls a first for any U.S. airline includes a pre-flight meal with full tableside service and elegant dining at select gateway hubs, including:

◦ New York’s John F. Kennedy Airport (JFK)

◦ Dallas/Fort Worth International Airport (DFW)

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◦ Los Angeles International Airport (LAX)

◦ Miami International Airport (MIA)

• Flagship Lounges – Starting this spring, American said it will redefine its exclusive Flagship Lounge locations at JFK, LAX and Chicago’s O’Hare International Airport (ORD), with more expansive spaces, more modern furnishings and access for more premium customers.

• Admirals Club Lounges – American is adding locations at Houston’s George Bush Intercontinental Airport (IAH) and Orlando International Airport (MCO).

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“We’re investing more than $3 billion in every aspect of the travel experience – whether that’s in our airports or in the cabins of the most modern fleet in the industry – because we want customers to choose American Airlines every time they fly,” said Andrew Nocella, American’s chief marketing officer, commenting in a news release.

“Flagship Dining is something no other U.S. carrier has offered, and this separates us from the competition. It makes American a clear choice for the customers who expect a refined, personal touch when they fly.”

Set to open in early 2017, the Flagship Dining experience will debut at JFK, offering complimentary, full-service tableside dining with seasonal menus. Fresh, locally-sourced ingredients will be curated by a New York-based executive chef.

Throughout 2017, Flagship Dining will be introduced at gateway cities that deliver American’s award-winning international three-class service on its Boeing 777-300ER – DFW, LAX and MIA. While Flagship Dining will provide the same personalized service, each location will reflect the personal flavors of its own executive chef.

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More information is available at